Introduction
Some of the major concerns for an outsourcing organization are, physically monitoring and controlling offshore projects, develop offshore client trust, develop long lasting relationship, and develop confidence with offshore vendor for timely delivery of project as committed.
To successfully address above concerns a lot depends on how Project Management methodology is adopted by an outsourcing organization.
Keeping in mind above concerns OOS has adopted innovative project management methodology. With its varied expertise it has established high standard communication practices. It has successfully implemented customized Quality Assurance process for offshore service business, which in turns helps the overseas clients to keep updated on the project on daily basis.
OOS also understands the importance of updating their overseas client, the project progress in very simplified and acceptable format.
To achieve this OOS takes help of project reporting tools such as Microsoft Project (M.S.) and net-based tracking system.
We also understand the reason for the overseas clients to go offshore: it is timely implementation of a project with desired quality result. It is also important to increase client comfort level through effective means of communication and 24×7 support.