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Project: Live Update Software |
| http://www.mapesoft.com |
| This software is built basing on P2P model. It helps Mapesoft’s clients update source codes every day when there is any change. Due to security issues, all source codes are positioned in a faraway computer, it does not have stationary IP. The system is divided into 3 parts: Client (Downloading products), Administrator (User and source code administration), Win services (Checking user’s license). |
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Hardware environment: PC
Software environment: Windows 98/2000/XP
Development Tools: Visual C# |
Project: Customer Care |
http://www.vinaphone.com.vn
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| Vinaphone is the greatest telecommunication corporation in Vietnam with the remarkable number of its customer care staffs. This software helps Vinaphone every year organise contests in order to pick out the best customer care officer. |
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Hardware environment: PC
Software environment: Windows 98/2000/XP
Development Tools: Visual C#, SQL Server 2000 |
Project : Mobile Management
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http://vinaphone.com.vn (The greatest telecommunication corporation in Vietnam)
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| The program provides the solution to manage such hardware as BTS, BSC, etc. enabling the corporation to easily search for information and manage information concentratively. |
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Hardware environment: PC
Software environment: Windows 98/2000/XP
Development Tools: Visual C#, SQL Server 2000 |
Project: LiveHelp |
Rivotek, Inc.
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LiveHelp's integrated multi-channel communication platform, combines live chat, email management, and self-service knowledgebase to manage online customer sales and support.
Increases customer satisfaction, retention and loyalty. LiveHelp Chat enables you to extend your service channels and deliver on-demand customer service. Providing live chat sends an important message to customers: you value their patronage and recognize the need for rapid response. Your customers will acknowledge your efforts to go the extra mile with positive feedback and brand loyalty.
Improves agent productivity and lowers the cost of service. The solution’s single, unified agent desktop eliminates time-consuming switching between screens and supports concurrent chat sessions. Because customer issues are resolved quickly and efficiently, organizations that implement LiveHelp Chat experience dramatic drops in inbound call and email volume.
Enables you to make informed business decisions. Track, measure and analyze the impact that chat has on your business using comprehensive reporting tools. Real-time, in-depth reporting and scoreboards track operator performance, transcripts, volume and time-to-resolution, supplying the valuable data and metrics you need to make informed business decisions.
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Hardware environment: PC
Software environment: Windows 98/2000/XP
Development Tools: Visual C++.NET, Visual C#, ASP.NET |
Project: Adovate
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http://adovate.com
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| The system was designed in Client/Server model. The User registers his information-channel that he enjoys. Alerts will be sent to him everyday when he signs in Adovate software. The System has professional interface and various functions. It contains a Management Website and a Program that runs in Client. |
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Hardware environment: PC
Software environment: Windows 98/2000/XP
Development Tools: ASP.NET, Visual C++ 6.0, SQL Server 2000 |
Project: Prospector
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http://daybreakdirect.com
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| Prospector is a tool that allows you to search the personal information from internet. This Application is very useful when you want to build a large database to serve B2B or B2C activities in your company. It helps create an approach-to-customers channel which is very useful for your company. |
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Hardware environment: PC
Software environment: Windows 98/2000/XP
Development Tools: C# VS2003 , SQL Server 2000 |
Project: SAP (Smart Auto Posting)
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None public
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| Smart Auto Posting is a software that allows you to search logs in various kinds from internet, such as blog, wwwbroad, guestbook, etc. It then allows you to post messages up to these blogs automatically and intelligently. This program is useful in promotion campaign and SEO . |
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Hardware environment: PC
Software environment: Windows 98/2000/XP
Development Tools: C# VS2005 |
Project: Myspace Tool
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None public
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MySpace tool is an useful tool that allows you to create many accounts in myspace.com site automatically. It then automatically logins and finds out all other members to send messages to them. This program is useful for advertising companies in sending messages to all members of Myspace.com. | |
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Hardware environment: PC
Software environment: Windows 98/2000/XP
Development Tools: C# VS2005 |
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| Handicraft Art-Vn Co. ltd. |
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This website presents and sells via Internet handicraft products distributed by Art-Vn Co. ltd. It has an eye-catching interface and full functions like online support, online auction, member registering, especially a forum where members can exchange thoughts, ideas, remarks about Art-Vn products... |
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Hardware environment: PC
Software environment: Windows 98/2000/XP
Development Tools: ASP.net |
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| FPT Distribution Co. |
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This website is the interface where FPT Distribution Co. introduces laptops and other products brandnamed NEC. The website attracts visitors with its remarkable flashes and harmonizing GUI. The website has various functions like partner registering, document downloading, etc. | |
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Hardware environment: PC
Software environment: Windows 98/2000/XP
Development Tools: ASP.net |
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